Our Special Order Facility is back up and running after 9 days’ of closure! We pulled everything off every shelf, swept, mopped, steamed, and wiped away six months’ worth of desert dust in corners, nooks and crannies. We made a few changes to our outdoor irrigation to improve drainage during Monsoon season, which started in mid-June, to make sure our facility stays in great shape! We also had the entire building sprayed for bugs (the scorpions, beetles and other creepy crawlies like to come inside during Monsoon season) and a couple of spots on the roof patched to prevent leaks. (All of our Monsoon-related repairs and maintenance did great during our July 4th Monsoon!) Before we re-opened, we took a thorough inventory of everything to make sure our counts of materials, supplies, and completed arrays and systems was correct. We also took this opportunity to stagger vacation time for our S.O.F. employees so everyone had a nice break to take care of themselves and their families. Our employees work hard assembling all of our products by hand, and we enjoy rewarding that hard work! We were able to do this for our Ultra Pro Facility in April without any major disruptions to service and production. We have found a handful of orders that were not handled properly during this most recent closure, and we expect to have everything taken care of within the next 48 hours. If your order was affected, we will be contacting you shortly.
We released our July giveaway today, trying something a little different. This month we’re giving away an upgrade to our Practitioner Plus Package. For our current customers, this means an array with cables, 2 Turbo Plates, and 1-lb bag of sea salt. For all of our new customers, this can be applied to the purchase of a NEW system for free; purchase must be made within 30 days of the drawing. This is a $297 value at MSRP. To enter, just post to our Facebook wall (www.facebook.com/ionicbalancer) and tell us what you like about our products or company. All entries must be received by 7/14 at 11:59pm PST. Our drawings always take place on the 15th of the month; if the 15th falls on a weekend, we announce the winner on the following Monday.